Right of withdrawal for the sale of goods
Consumer Right of Withdrawal
(A consumer is any natural person who enters into a legal transaction for purposes that cannot be predominantly attributed to their trade or self-employed professional activity.)
Right of Withdrawal Policy
Right of Withdrawal
You have the right to withdraw from this contract without giving any reason within 14 days.
The withdrawal period is 14 days from the day,
- on which you or a third party designated by you, other than the carrier, took possession of the goods, provided that you ordered one or more goods as part of a single order and these are delivered together;
- on which you or a third party designated by you, other than the carrier, took possession of the last goods, provided that you ordered several goods as part of a single order and these are delivered separately;
- on which you or a third party designated by you, other than the carrier, took possession of the last partial delivery or the last item, provided that you ordered goods that are delivered in several partial deliveries or items;
To exercise your right of withdrawal, you must inform us (Almin Zahirovic, Genossenschaftsstraße 1, 95111 Rehau, Telephone No.: +4915120842939, Email Address: support@thatslifeclo.com) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we must refund you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery we offer), without delay and in any event within 14 days from the day on which we receive the notification of your withdrawal from this contract. We will use the same payment method that you used for the original transaction for this refund, unless you have expressly agreed otherwise; no fees will be charged to you for this refund in any case.
We may refuse to issue the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs earlier.
You must return or hand over the goods to us without delay and in any event within 14 days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the 14-day period expires.
You bear the immediate costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is not due to handling of the goods that was not necessary to check their condition, characteristics and functioning.
Exclusions and Grounds for Lapse
The right of withdrawal does not apply to contracts
- for the supply of goods that are not pre-made and for whose manufacture an individual selection or determination by the consumer is essential, or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that can spoil quickly or whose expiry date would be exceeded quickly;
- for the supply of alcoholic beverages whose price was agreed at the time the contract was concluded, but which can be delivered at the earliest 30 days after the contract was concluded and whose current value depends on market fluctuations over which the trader has no influence;
- for the supply of newspapers, magazines or periodicals, except for subscription contracts.
The right of withdrawal lapses prematurely in contracts
- for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the supply of goods if, after delivery, they have been inextricably mixed with other goods due to their nature;
- for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Model Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
- To Almin Zahirovic, Genossenschaftsstraße 1, 95111 Rehau, Email address: support@thatslifeclo.com :
- I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notifications on paper)
- Date
(*) Delete as inapplicable.
(A consumer is any natural person who enters into a legal transaction for purposes that cannot be predominantly attributed to their trade or self-employed professional activity.)
Right of Withdrawal Policy
Right of Withdrawal
You have the right to withdraw from this contract without giving any reason within 14 days.
The withdrawal period is 14 days from the day,
- on which you or a third party designated by you, other than the carrier, took possession of the goods, provided that you ordered one or more goods as part of a single order and these are delivered together;
- on which you or a third party designated by you, other than the carrier, took possession of the last goods, provided that you ordered several goods as part of a single order and these are delivered separately;
- on which you or a third party designated by you, other than the carrier, took possession of the last partial delivery or the last item, provided that you ordered goods that are delivered in several partial deliveries or items;
To exercise your right of withdrawal, you must inform us (Almin Zahirovic, Genossenschaftsstraße 1, 95111 Rehau, Telephone No.: +4915120842939, Email Address: support@thatslifeclo.com) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we must refund you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery we offer), without delay and in any event within 14 days from the day on which we receive the notification of your withdrawal from this contract. We will use the same payment method that you used for the original transaction for this refund, unless you have expressly agreed otherwise; no fees will be charged to you for this refund in any case.
We may refuse to issue the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs earlier.
You must return or hand over the goods to us without delay and in any event within 14 days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the 14-day period expires.
You bear the immediate costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is not due to handling of the goods that was not necessary to check their condition, characteristics and functioning.
Exclusions and Grounds for Lapse
The right of withdrawal does not apply to contracts
- for the supply of goods that are not pre-made and for whose manufacture an individual selection or determination by the consumer is essential, or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that can spoil quickly or whose expiry date would be exceeded quickly;
- for the supply of alcoholic beverages whose price was agreed at the time the contract was concluded, but which can be delivered at the earliest 30 days after the contract was concluded and whose current value depends on market fluctuations over which the trader has no influence;
- for the supply of newspapers, magazines or periodicals, except for subscription contracts.
The right of withdrawal lapses prematurely in contracts
- for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the supply of goods if, after delivery, they have been inextricably mixed with other goods due to their nature;
- for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Model Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
- To Almin Zahirovic, Genossenschaftsstraße 1, 95111 Rehau, Email address: support@thatslifeclo.com :
- I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notifications on paper)
- Date
(*) Delete as inapplicable.